PRACTICAL SYLLABUS FRONT OFFICE OPERATIONS (753)     Time: 2 Hours                                                                                                            Marks: 40 Unit–1: Formats Used in Registration                                                                   Registration card. C-form.   Unit–2: Formats Used on Bell Desk Errand card. VIP amenity voucher.   Unit–3: Role Play on Luggage Handling   Unit–4: Chart for Bell Desk Equipments   Unit–5: Role Play on Message and Mail Handling Message. Incoming Mail. Outgoing Mail.   Unit–6: Role Play on Receiving a Guest...

 Practical Guidelines  Front Office Operations XII (753)    1.)MINIMUM PASS MARKS The Minimum number of marks required to pass in each subject is (33) percent in the written papers and practical examination. 2.)Marks for record, Viva Project etc., in respect of Senior School Certificate Examination: Marks allotted for laboratory Record, Viva Voice etc., should be separately stated in the answer book (if answer-Books are used) and added to the marks given for...

   PRACTICAL SYLLABUS OF INTRODUCTION TO TOURISM AND HOTEL INDUSTRY (754)   Time: 2 Hours                                                                                                            Marks: 40   Unit–1: 5 Prepare a project on the conservation of energy resources that are getting affected with the various activities of Tourists. Students need to prepare a chart revealing the negative impacts of Tourism on the Environment. Visit different tourist destinations of your city and prepare a report by taking feedback from the...

  BASICS OF FRONT OFFICE (753)     Time: 2 Hours                                                             Marks: 40   Unit–1: 5   Activity I: Students to write on a paper their experience of visiting a hotel and a restaurant. They should discuss the difference they found in the product and services of the two. Activity II: Draw the staff hierarchy of a large hotel and present it to the class in a team of four...

  Practical Guidelines  BASIS OF FRONT OFFICE (753)-XI      1.)MINIMUM PASS MARKS The Minimum number of marks required to pass in each subject is (33) percent in the written papers and practical examination. 2.)Marks for record, Viva Project etc., in respect of Senior School Certificate Examination: Marks allotted for laboratory Record, Viva Voice etc., should be separately stated in the answer book (if answer-Books are used) and added to the marks...