Write a Letter to complaint regarding Supply of Defective Goods

Write a Letter to complaint regarding Supply of Defective Goods

81, Punjabi Bagh,

New Delhi-110026.

Telephone: 531216

The Manager Sales,

Expo Machinery Limital,

8, Rajindra Place,

New Delhi-110008.

May 25, 1990

Sub: Supply of Defective Refrigerator

I bought 165 litres Kelvinator Refrigerator from your Delhi Branch located at 302, Deep Sikha, 8, Rajendra Place, New Delhi, three months back bearing chassis No.1212 M-10128859. I am sorry to bring to your notice that the above Refrigerator is defective and so is not working properly. The main defect is that it is not cooling sufficiently. Perhaps its compressor has developed some defect or it has some basic manufacturing defect. Moreover, cockroaches, etc., find a free entry into it through its gaskets and spoil the eatables kept in it. Therefore, I am to request you to send one of your mechanics immediately to inspect the refrigerator in question. I would suggest that if there is some major manufacturing defect the very piece may be replaced, or at least the compressor be replaced and the other defects repaired. I look forward to an early visit of your mechanic and replacement of the refrigerator.

Thanking you,

Yours sincerely,

Shyam Nandan