Letter to the Insurance company regarding the delay in payment.

Letter to the Insurance company regarding the delay in payment.

Dec. 28, 2002

To,

The Branch Manager (Br. 9),

Life Insurance Corporation,

New Delhi.

Sir,

I would like to inform you that I’m a policyholder of the ‘Money Back Policy Plan’ Table 15-35. My first amount of Rs. 30,000/- which was expected in the 1st week of Nov. 2002 has not reached me as yet. Moreover, your Development Officer, Mr. Raghuraj, has also taken this matter quite lightly. This is despite the fact that I have been meeting him for the last month, once a week. This does not speak well of your reputed organisation which is having a daily turnover of 300 crores.

You are requested to look into the matter and expedite the process at the earliest.

Thanking You

Yours Sincerely,

Vinay Kumar,

Bhajanpura.

Suitable reply to the above letter.

Jan. 5, 2002

To,

Mr. Vinay Kumar

Bhajanpura, New Delhi.

Sir,

Having gone through your letter, we feel that there is definitely some communication gap between our Development Officer and your goodself. However, as you are our honoured customer, we deeply regret the incident. We have already looked into the matter and the accounts department has already been apprised to dispatch your cheque for the amount mentioned viz. Rs. 30,000/- (Thirty Thousand only). You can look forward to receive your cheque by the 10th of Jan. 2002. In case you do not receive the amount, kindly contact our office immediately.

The inconvenience caused is highly regretted and assuring you of our best services.

With Warm Regards,

Branch Manager,

L.I.C.