Home » Languages » English (Sr. Secondary) » Formal Letter “Making a complaint about a Holiday Package” for CBSE Class 9, Class 10 and Class 12 and other Graduation Classes.

Formal Letter “Making a complaint about a Holiday Package” for CBSE Class 9, Class 10 and Class 12 and other Graduation Classes.

Making a complaint about a Holiday Package.

 

The Manager

Willow Wind Resort

Kasauli, HP

November 10, 2009

 

 

Sub: Holiday booking ref/WW/Kas/123/6/2007 Sir,

 

I am writing to express my dissatisfaction with the self-catering accommodation provided for my family at the Willow Wind, Kasauli, HP, from 1 October – 14 October 2009.

On arrival, the accommodation had not been cleaned, the refrigerator was not working properly and there was no hot water.

These problems were pointed out to your resort representative, who was unable to resolve them to our satisfaction.

We were forced to accept a lower standard of accommodation, despite having paid a supplement for a terrace and hill view. This detracted significantly from our enjoyment of the holiday. I would appreciate if you would look into this matter soon with a view to refunding my supplement and providing appropriate compensation for the distress suffered.

 

Yours Faithfully,

Paramjit Singh

Sunny Enclave,

Mohali,

Punjab

About

The main objective of this website is to provide quality study material to all students (from 1st to 12th class of any board) irrespective of their background as our motto is “Education for Everyone”. It is also a very good platform for teachers who want to share their valuable knowledge.

Leave a Reply

Your email address will not be published. Required fields are marked *